Control Document Digitization Feature Flags Per Organization
The POA Service supports feature flags at the organization level that control which document digitization capabilities are active. The Global Administrator can toggle: digital document upload (on/off), e-signature workflow (on/off, defaulting to in-app acknowledgment if off), automated expiry notifications (on/off), and manual fallback template availability (always on). These flags are managed through the admin portal and take effect immediately. When a capability is disabled, its UI elements are hidden from organization administrators for that organization, and the system falls back to guiding users through the paper process.
User Story
Acceptance Criteria
- Given the global administrator accesses feature flag settings for an organization, when they disable the e-signature workflow, then organization administrators for that organization no longer see the digital signing option and are directed to the paper fallback process
- Given the digital upload feature is enabled for an organization, when an organization administrator uploads a document, then the full digital storage and management workflow is available
- Given the digital upload feature is disabled for an organization, when an organization administrator visits the document management screen, then the upload action is hidden and only the printable template download is available
- Given a feature flag is changed, when the change is saved, then it takes effect immediately for all subsequent sessions for that organization without requiring an app restart
- Given all digital features are disabled for an organization, when an organization administrator views the document management screen, then a clear message explains that digital document management is not yet active and provides printable template access
Business Value
Incremental rollout is a hard requirement: organizations explicitly stated they cannot tolerate a hard cutover from paper to digital processes. Feature flags give the Global Administrator precise control over the rollout pace per organization, ensuring that trust in the digital system builds incrementally before full adoption is required. This directly mirrors the banking industry's nettbank rollout model that Blindeforbundet cited as the appropriate precedent for this transition.
Components
- POA Service service
- Document Management Screen ui
- Document Repository data