MEDIUM story-organization-labels-terminology-global-admin-004 3 pts
3
Story Points
Medium
Priority
Organization Labels & Terminology
Feature

User Story

As a Global Administrator
I want to access and configure the labels for any organization context during platform onboarding, setting their initial terminology before the first users log in
So that So that newly onboarded organizations see their own terminology from the very first session, avoiding a period where volunteers encounter unfamiliar default labels that create confusion and erode trust

Acceptance Criteria

  • Given a global administrator has selected a specific organization context in the admin portal, when they open the Labels Config screen, then the labels displayed and edited are scoped to the selected organization
  • Given a global administrator saves labels for an organization, when a user from that organization logs in for the first time, then the app loads the pre-configured terminology set on startup
  • Given a global administrator has configured labels for an organization, when the organization's own administrator later opens the Labels Config screen, then they see the pre-configured values and can further refine them
  • Given the global administrator is configuring labels for a new organization, when they save the configuration, then the Labels Repository writes the entries with the correct organization scope and does not affect any other organization's label data

Business Value

Onboarding friction is a critical risk for multi-tenant SaaS platforms. Pre-configuring terminology before handover eliminates a barrier that would otherwise slow adoption and generate support requests. For Norse Digital Products, reducing onboarding complexity per new client directly reduces cost and time-to-revenue for each partnership.