HIGH story-mentor-program-coordinator-002 3 pts
3
Story Points
High
Priority
Mentor Program Management
Feature

User Story

As a Coordinator
I want to view all active mentor-mentee pairings within my organisational scope with visual status indicators for each pairing
So that So that I can quickly assess overall programme health, identify stalled pairings requiring intervention, and ensure consistent programme delivery across all active cohorts

Acceptance Criteria

  • Given I am authenticated as a coordinator, when I open the mentor programme screen, then I see all active pairings within my organisational scope
  • Given pairings are loaded, when I view the list, then each entry shows mentor name, mentee name, current programme stage, and a colour-coded status indicator
  • Given a pairing has had no recorded activity or milestone progress in the last 14 days, when I view the status indicator, then it is visually distinguished (e.g., amber or red) to flag the need for intervention
  • Given I have many active pairings, when the list renders, then it is scrollable and loads efficiently without blocking the UI thread
  • Given I am authenticated as a peer mentor, when I open the mentor programme screen, then I see only my own pairings and the coordinator-specific status overview is not displayed

Business Value

Eliminates the current reliance on spreadsheets for tracking programme health, reducing coordinator administrative burden and ensuring no pairing falls through the cracks. Survey data from peer support organisations showed 40% of peer mentors felt insufficiently followed up by coordinators; this feature gives coordinators the tooling to proactively intervene before a mentee or mentor disengages from the programme.