View Member Sync Health Dashboard
The member sync status widget provides a real-time overview of synchronization health per organization. Organization Administrators see their own organization's sync state; Global Administrators see an aggregated view across all organizations. The widget displays last successful sync timestamp, number of records synced, error count, and whether the next scheduled sync is on track. Color-coded indicators (green/amber/red) communicate status at a glance. Drill-down into error details is available from the widget.
User Story
Acceptance Criteria
- Given I am an Organization Administrator, when I navigate to the integration status section, then I see the sync health widget showing Cornerstone and Consio sync status for my organization only
- Given I am a Global Administrator, when I navigate to the integration status section, then I see sync health for all onboarded organizations with per-organization breakdown
- Given a sync completed successfully, when I view the widget, then I see a green status indicator, the last sync timestamp, and the record count synced
- Given a sync has errors, when I view the widget, then I see an amber or red indicator, the error count, and a link to view error details
- Given no sync has run yet for an organization, when I view the widget, then I see a 'Not yet synced' state with the next scheduled sync time
Business Value
Visibility into sync health is the first line of defense against data divergence. Without this, administrators have no way to know that member records have drifted until an access control failure or reporting discrepancy surfaces. Proactive monitoring reduces the window of impact from days (when discovered through user complaints) to minutes (when surfaced via the dashboard), directly protecting reporting accuracy and access integrity.