HIGH story-digital-certificate-management-peer-mentor-001 3 pts
3
Story Points
High
Priority
Digital Certificate Management
Feature

User Story

As a Peer Mentor (Likeperson)
I want to see all my earned certifications on a single screen with clear colour-coded indicators showing whether each certificate is valid, expiring soon, or expired
So that So that I can immediately understand my certification status and take action before any certificate lapses, preventing automatic removal from the organization's public listings

Acceptance Criteria

  • Given a peer mentor navigates to the certificate section, when the Certificate Screen loads, then all certificates associated with their account are displayed as individual cards sorted by expiry date ascending
  • Given a certificate is valid with more than 60 days remaining, when the card is rendered, then the validity indicator is displayed in green with the exact expiry date
  • Given a certificate is within the expiry lead-time window (e.g. 60, 30, or 7 days), when the card is rendered, then the validity indicator is displayed in amber with a warning label showing days remaining
  • Given a certificate has expired, when the card is rendered, then the validity indicator is displayed in red with an 'Expired' label and a visible renewal call-to-action
  • Given a peer mentor has no certificates, when the Certificate Screen loads, then an empty state is shown with guidance on how to enrol in a course to earn a certificate
  • Given the Certificate Screen is loaded, when a physical card has been issued, then a 'Physical card issued' status badge is visible on the relevant certificate card
  • Given the Certificate Screen is accessed, when the screen reader is active, then all certificate cards are fully announced with validity status, certificate name, and expiry date

Business Value

Certificate expiry is a direct operational risk for HLF: expired certifications trigger automatic removal of peer mentors from the organization's public listings. Providing a clear, colour-coded dashboard eliminates the reliance on manual coordinator tracking and ensures peer mentors are proactively aware of their status. This directly supports peer mentor retention and organizational credibility.