HIGH story-contact-list-search-coordinator-005 3 pts
3
Story Points
High
Priority
Contact List & Search
Feature

User Story

As a user
I want to view my contact list even when my internet connection is poor or unavailable
So that So that I can still look up a contact or peer mentor when I am in the field without reliable network access

Acceptance Criteria

  • Given a user has previously opened the Contacts screen with internet access, when they open the screen without internet connectivity, then the cached contact list is displayed
  • Given the app is offline, when the contact list is showing cached data, then a visible indicator informs the user that data may be outdated
  • Given the app regains internet connectivity, when the refresh triggers, then the contact list updates automatically in the background without requiring user action
  • Given a user searches while offline, when they type in the search bar, then search operates against the local cache and returns matching cached results
  • Given the cache is empty (first launch, no prior data), when the app is offline, then an appropriate empty state message is shown rather than an error

Business Value

Peer mentors frequently use the app immediately after completing a peer support visit — often in locations with poor connectivity such as private homes, care facilities, or rural areas. The inability to access contact information offline would make the app unreliable for field use, reducing adoption and defeating the core purpose. Offline support ensures the app works in real-world conditions, not just ideal ones.