LOW story-cognitive-accessibility-coordinator-007 3 pts
3
Story Points
Low
Priority
Cognitive Accessibility
Feature

User Story

As a Coordinator
I want to see which peer mentors in my organization have cognitive accessibility mode enabled so that I can provide appropriate support and understand their interaction preferences when assisting them
So that So that I can tailor my communication and training to their needs, offer appropriate help with app tasks if needed, and identify peer mentors who may require proxy registration assistance due to cognitive accessibility barriers

Acceptance Criteria

  • Given a coordinator is viewing the member overview, when they filter or sort by accessibility settings, then peer mentors with cognitive mode enabled are visually indicated
  • Given a coordinator selects a peer mentor's profile, when they view the accessibility section, then they can see whether cognitive mode is currently active for that peer mentor
  • Given a coordinator's organizational scope, when accessibility data is fetched, then only peer mentors within the coordinator's organization are included — no cross-organization data leakage
  • Given a coordinator views a peer mentor's accessibility settings, when they attempt to toggle cognitive mode on behalf of the peer mentor, then the action is blocked with a message indicating that only the peer mentor can change their own accessibility preferences
  • Given a peer mentor has never configured accessibility settings, when a coordinator views their profile, then the accessibility status shows 'Not configured' rather than 'Disabled'

Business Value

Coordinators identified in the workshop survey that 40% of peer mentors felt under-supported. Understanding which peer mentors use cognitive accessibility mode allows coordinators to proactively offer proxy registration or simplified onboarding support, reducing the underreporting that stems from app complexity barriers.