HIGH story-admin-portal-global-admin-007 5 pts
5
Story Points
High
Priority
Admin Portal
Feature

User Story

As a Global Administrator
I want to manage platform-wide feature flags and control which features are enabled for each member organization
So that So that I can roll out new features incrementally to organizations as they are ready, without requiring a new app deployment for each change

Acceptance Criteria

  • Given I am a Global Administrator, when I open Admin Settings, then I see a feature flag management section listing all available feature flags
  • Given I toggle a feature flag for a specific organization, when the change is saved, then users in that organization see the feature enabled or disabled on their next app load
  • Given I toggle a feature flag, when the change is persisted, then the audit edge function records the actor, timestamp, flag name, previous value, new value, and targeted organization
  • Given a feature is disabled for an organization, when a user from that organization attempts to access that feature's route, then they are redirected gracefully with an appropriate message
  • Given I need to enable a feature for all organizations simultaneously, when I apply the flag globally, then the change propagates to all organizational scopes in a single operation

Business Value

Coordinating feature rollouts across multiple organizations with different terminology, workflows, and readiness levels without feature flags requires separate app builds per release — an unsustainable engineering overhead. Feature flags allow Norse Digital Products to ship continuously while controlling exposure per organization, enabling the incremental rollout strategy all workshop participants agreed was essential for adoption without disruption to existing workflows.