MEDIUM story-achievement-badges-coordinator-003 2 pts
2
Story Points
Medium
Priority
Achievement Badges & Recognition
Feature

User Story

As a user
I want to receive a push notification immediately when I earn a new badge
So that So that I am informed of my achievement in the moment it happens, reinforcing the positive impact of my contribution even when I am not actively using the app

Acceptance Criteria

  • Given a user completes an activity that crosses a badge threshold, when the Achievement Service background job runs, then a push notification is dispatched within 60 seconds
  • Given a push notification is sent for a badge award, when the user taps the notification, then the app opens directly to the Achievements screen with the newly unlocked badge visible
  • Given the user has disabled push notifications for the app, when a badge is awarded, then no push notification is sent but the badge is still recorded as earned in the database
  • Given a badge is awarded, when the notification is sent, then the notification text includes the badge name and a congratulatory message in English
  • Given multiple badges are earned simultaneously (e.g. after a bulk registration), when the Achievement Service runs, then each badge award generates a separate notification

Business Value

Immediate notification at the moment of achievement maximises the motivational impact of the recognition programme. Delayed or silent badge awards reduce the perceived value of the recognition. Real-time feedback is a well-documented driver of volunteer engagement and is especially important for users who may only open the app infrequently.